Terms and Conditions
Please read these Terms and Conditions (“Terms”) carefully before using the Mimi Lash & Brow website at https://www.mimilash.com.au/ (the “Service”).
The Service is operated by Mimi Lash & Brow (“we”, “us” or “our”).
Your access to and use of the Service is subject to these Terms. These Terms apply to all visitors, users, and others who access or use the website.
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use the Service.
Intellectual Property
The Service, including its original content, text, images, branding, design, features and functionality, is owned by or licensed to Mimi Lash & Brow and is protected by applicable intellectual property laws.
You may view and use the website for personal, non-commercial purposes.
Unless permitted by law or with our prior written permission, you must not reproduce, copy, distribute, modify, publish, republish or commercially exploit content from the Mimi Lash & Brow website.
Website Information
We aim to keep the information on our website accurate and up to date. However, service descriptions, treatment information, prices, availability and other website content may change from time to time.
Information provided on the website is general in nature and should not be treated as a guarantee that a particular treatment will be suitable for you or produce a specific result.
Treatment suitability is assessed individually where appropriate.
Appointments, Deposits, and Cancellations
Appointments, deposits, rescheduling, cancellations, late arrivals, missed appointments, touch-ups and related booking matters are governed by our separate Booking Policy.
By booking an appointment with Mimi Lash & Brow, you agree to the terms set out in the Booking Policy that apply to your selected service.
The Booking Policy forms part of these Terms and should be reviewed before making or changing an appointment.
Payments and Prices
Prices displayed on the website may be updated from time to time.
The price agreed when you book will apply unless you agree to a change in the treatment or service requested.
Payment methods and any applicable deposit requirements are described in our Booking Policy.
If a card surcharge applies, you will be advised before payment,, and any surcharge will be limited to the reasonable cost of processing that payment.
Treatment Information and Results
The website provides information about treatments to help clients understand the services offered by Mimi Lash & Brow.
Individual results can vary depending on factors such as natural hair growth, skin characteristics, healing, lifestyle, aftercare, previous cosmetic work and other personal factors.
We do not guarantee a particular cosmetic result, exact healed colour, degree of symmetry, pigment retention, eyelash extension retention period or treatment longevity.
Nothing in these Terms excludes any rights or remedies available to you under Australian Consumer Law.
Health and Treatment Suitability
Some treatments may not be appropriate for every client.
Mimi Lash & Brow may postpone, modify, or decline a treatment where we reasonably consider it unsafe, medically unsuitable, or outside the practitioner’s professional scope.
Clients are responsible for providing accurate and relevant information about their health, previous treatments and any other matters that may affect treatment safety or suitability.
Further information about treatment suitability and deposits is contained in our Booking Policy.
Links to Other Websites
Our Service may contain links to third-party websites or services that are not owned or controlled by Mimi Lash & Brow.
We do not control and are not responsible for the content, privacy policies, security, or practices of third-party websites or services.
If you follow a third-party link, you should review the terms and privacy policy of that website before using it or providing personal information.
Privacy
Your use of the website is also subject to our Privacy Policy, which explains how personal information may be collected, used, and handled when you interact with Mimi Lash & Brow or use the website.
By using the Service, you acknowledge that personal information may be handled in accordance with our Privacy Policy.
Website Availability
We aim to keep the Service available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.
We may temporarily suspend, restrict, or change access to parts of the website where reasonably necessary for maintenance, updates, technical issues, or other operational reasons.
Termination or Restriction of Access
We may restrict or suspend access to the Service where reasonably necessary, including where a user breaches these Terms, misuses the website, or interferes with its operation.
Provisions that are intended by their nature to continue after termination or restriction of access will remain in effect.
Disclaimer
The Service is provided for general information and access to Mimi Lash & Brow services.
To the extent permitted by law, we do not make guarantees that the website will be completely error-free, uninterrupted or suitable for every particular purpose.
Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under Australian Consumer Law.
Limitation of Liability
To the extent permitted by law, Mimi Lash & Brow will not be responsible for loss or damage arising solely from your reliance on general website information, third-party websites or circumstances outside our reasonable control.
This limitation does not apply where liability cannot legally be excluded or restricted, including rights and remedies available under Australian Consumer Law.
Governing Law
These Terms are governed by the laws applicable in New South Wales, Australia.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.
Our failure to enforce a right or provision under these Terms does not amount to a waiver of that right or provision.
Changes to These Terms
We may update these Terms from time to time to reflect changes to our website, services, policies, or business practices.
Any updated Terms will be published on this page.
We encourage you to review this page periodically. Changes become effective when they are published on the Mimi Lash & Brow website.
Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Mimi Lash & Brow
Inside The Frontroom Hair Salon
89A West Street, Crows Nest NSW 2065
Phone: 0422 559 826
Website: https://www.mimilash.com.au/